What You’ll Need

It takes only 10 minutes to start a claim. We’ll just want to know what happened and when, plus what you’re claiming for. You can send us photos of damage or receipts for lost items, but we can’t process your claim without these.

How To Get In Touch

Whatever has happened, we’re here to help. Choose the option that’s right for you.

Make A Claim

Making a claim is easy. Just email us over all the details: claims@oakroydpartnership.co.uk or lets us know you would like to make claim via online chat or by giving us a call on 0203 475 3344.

Not Sure Whether To Claim?

If you don’t know whether it’s worthwhile making a claim, or you’re unsure what you’re covered for, you can get in touch via online chat or phone 0203 475 3344 to find out.

Phone Us

If there’s an emergency or you’d like to make a claim over the phone, please give us a call.

0203 475 3344

What To Expect

Our insurer partners make it quick and easy to make a claim. Here’s how it works:

Tell Us What Happened

Make your claim via email or over the phone, whatever suits you best. We’ll ask you some details about what’s happened and it should take less than 10 minutes, we will then help you report your claim to your insurer and often do it for you.

We’ll Assess The Details

A claim expert will review the details. Often your insurer will arrange for specialist assessors to review your claim. And whether your claim is simple or complex, we’ll be working hard with your insurer to put things right.

You Get Back To Normal

Insurers always settle claims quickly where they can, offering cash payment, vouchers or replacement products. Where that’s not possible we’ll let you know what’s happening and how long it will take.

Important information

For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of five years. The cost of calls to 0203 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.